Unravelling the adult social care crisis

8 December 2023

The surge in demand for adult social care in the UK, driven by an ageing population and increased life expectancy, has created unprecedented recruitment challenges in the sector. Higher living and healthcare standards contribute to the growing need for care, but the pressure on social care funding and supply poses obstacles for care facilities in recruiting skilled professionals. This perfect storm affects both care facilities and the vulnerable individuals they serve. 

The impact of CQC’s new assessment framework 

Implementing the CQC assessment framework has added complexity to the already demanding landscape. The framework continues with the 4-point rating scale, emphasising five key factors: safety, effectiveness, caring, responsiveness, and well-led. It also focuses on high-quality care, demanding a skilled and dedicated workforce to meet its stringent standards; quite the dilemma when recruiting suitable carers is such an obstacle. 

The challenges and the solutions 

The main contributing factors to the recruitment crisis, impacting the quality of care and putting strain on existing staff, relate to uncompetitive compensation and benefits. Poor image and perception of the care industry also play a role, as does an ageing workforce and competition from other sectors. Post-Brexit international recruitment challenges also mean that recruitment of carers abroad is challenging.  

Addressing these factors requires a multi-layered approach: 

  • Investing in competitive salaries and benefits packages to attract and retain talent. 
  • Promoting the positive aspects of a career in care to raise public awareness and improve the sector’s image. 
  • Investing in training and development programs to upskill the existing workforce and attract new talent. 
  • Collaborating with educational institutions to develop pathways into the care sector. 
  • Relaxing immigration restrictions to facilitate recruitment from overseas.

Undoubtedly, these solutions will go a long way to help care facilities create a more attractive and sustainable workforce and high-quality care for residents. But, implementing these solutions will take time and collaborative effort from all stakeholders. And this is a problem that requires an immediate solution. So, what can care providers do in the interim?  

The immediate solution 

Given the requirements set out by the CQC and the challenges the industry is facing, a specialist care recruitment agency stands out as a straightforward solution to the crisis. There are several advantages to working with a specialist care recruiter: 

  • Their in-depth knowledge of care industry requirements saves facilities time and ensures adherence to evolving standards. 
  • Specialist care recruitment agencies build partnerships with care providers and candidates based on transparency, expertise, and a genuine commitment to placing individuals with the right skills in the right roles. 
  • Specialist recruitment agencies go beyond a skill checklist and focus on core competencies such as communication, empathy, adaptability, and teamwork to ensure the right cultural fit for candidates. 
  • Care staffing agencies understand industry trends, regulatory requirements, and best practices. Their expertise streamlines recruitment processes and guarantees compliance with CQC standards. 
  • Through specialist care recruitment agencies, care professionals undergo rigorous training and are vetted through Disclosure and Barring Service (DBS) checks.  
  • Streamlined processes and access to a qualified pool of candidates reduce the time and cost associated with recruitment. 
  • By using experienced and compassionate care professionals from specialist agencies,  care homes will see a notable improvement in the overall quality of care experienced by residents, aligning with the CQC’s Quality Statement. 
  • Every care facility has different needs. Specialist care recruiters can offer flexible, tailored staffing solutions to accommodate specific facility needs, ensuring consistent and reliable care. 

More than recruitment: a strategic partnership 

Partnering with a specialist care agency goes beyond filling vacancies. By leveraging these agencies’ expertise, resources, and dedication, care providers are empowered to meet the requirements set out in the CQC’s framework and deliver exceptional care, ensuring the well-being of both residents and staff. 

Why choose Ranaissance Care as your specialist care recruitment partner? 

At Ranaissance Care, we take the burden of recruitment off your shoulders. We handle the entire process, from initial candidate search and screening to reference checks and training, allowing you to focus on your core responsibilities. 

As a specialist care recruitment agency, we believe everyone deserves top-quality care, and we are passionate about providing it.  

  • We have experience in providing large numbers of carers to single facilities. We often have between 20 and 70 carers on-site at individual care providers. 
  • Since we opened our doors, we’ve placed hundreds of care staff into residential and nursing homes within retirement living complexes, supported living sites, sheltered housing, respite care, and palliative care settings.  
  • Our partners operate 24/7, and so do we. We’ll always do our best to help you whenever you need us, night or day. 
  • We partner with Care First Training for mandatory and any specialised training necessary to the role, for example, suction feeding, pack feeding, and end-of-life care. In addition, care staff on our team have mental health and dementia training,  
  • Due to the selection process focusing on core competencies (communication, empathy and adaptability), our care professionals find it easy to fit in well with existing teams on a short-term/short-notice contract. 
  • Our hands-on leadership team ensure exceptional competence – and our partners love us for this.   

If you need a hand in navigating the complexities of the new CQC framework with a reliable care recruitment agency, then let’s connect. Book a call or fill out the form to explore how we can help you achieve your staffing goals and deliver exceptional care that exceeds the CQC’s expectations. 

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